{"id":195,"date":"2024-02-21T23:36:41","date_gmt":"2024-02-21T23:36:41","guid":{"rendered":"https:\/\/csassociation.ca\/?page_id=195"},"modified":"2024-02-23T00:37:54","modified_gmt":"2024-02-23T00:37:54","slug":"newsletter","status":"publish","type":"page","link":"https:\/\/csassociation.ca\/?page_id=195","title":{"rendered":"Newsletter"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"142\" height=\"150\" src=\"https:\/\/csassociation.ca\/wp-content\/uploads\/2024\/02\/Newsletter-logo.jpg\" alt=\"\" class=\"wp-image-185\" style=\"aspect-ratio:0.6666666666666666;object-fit:cover;width:108px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">The art and science of delivering quality customer service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The&nbsp;<em>&nbsp;<strong>FACE TO FACE<\/strong><\/em>&nbsp; Newsletter is our primary communication tool and it acts as the \u2018one-stop-shop\u2019 for information and knowledge on what is happening in the Customer Experience marketplace.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Our Aim<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To offer you thought-leading articles, case studies, together with information and details of upcoming industry events, as well as how-to-tools and techniques that will help you differentiate your Customer Experience.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Benefits for Subscribers<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The latest customer service news headlines, features, best practices &amp; discussions.<\/li>\n\n\n\n<li>Update digest presenting articles and columns covering key concepts in customer experience management.<\/li>\n\n\n\n<li>Insights on the ongoing evaluation and improvement of processes, including benchmarking data to make customer service operations work better.<\/li>\n\n\n\n<li>News, trends, strategies and best practices related to workforce management.<\/li>\n\n\n\n<li>Each issue covers current events, past triumphs, and upcoming challenges at the most efficient and most profitable service-focused &nbsp;companies<\/li>\n\n\n\n<li>The latest technologies and how they\u2019re impacting customers, from hardware to IT and everything in between.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s a crucial communication tool giving you up-to-date industry news on how to keep sharp and at the top of your game so your customers are happy.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Upcoming Events<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Help to remind you of forthcoming conferences, events, and new features on social media.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/shaw.us1.list-manage.com\/subscribe?u=c822796949084ee977f9bf84b&amp;id=ae7c29eb0f\">Subscribe to Our Newsletter<\/a><\/p>\n\n\n\n<h6 class=\"wp-block-heading\"><strong>We guarantee that you can easily unsubscribe at any time. We also guarantee not to sell your email address or share your personal information with third parties.<\/strong><\/h6>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The art and science of delivering quality customer service. The&nbsp;&nbsp;FACE TO FACE&nbsp; Newsletter is our primary communication tool and it acts as the \u2018one-stop-shop\u2019 for information and knowledge on what is happening in the Customer Experience marketplace. Our Aim To offer you thought-leading articles, case studies, together with information and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-195","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/csassociation.ca\/index.php?rest_route=\/wp\/v2\/pages\/195","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/csassociation.ca\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/csassociation.ca\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/csassociation.ca\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/csassociation.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=195"}],"version-history":[{"count":3,"href":"https:\/\/csassociation.ca\/index.php?rest_route=\/wp\/v2\/pages\/195\/revisions"}],"predecessor-version":[{"id":254,"href":"https:\/\/csassociation.ca\/index.php?rest_route=\/wp\/v2\/pages\/195\/revisions\/254"}],"wp:attachment":[{"href":"https:\/\/csassociation.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}